What is the ultimate dream of any private practice owner? Success is dependent on those that you surround yourself with. The policy & procedure manual is a perfect way to establish the rules of the road for a healthy and thriving business. Do yourself a favor and make sure that yours is thorough and up-to-date!
Episode at a glance:
- How to handle antagonistic people
- Standard Operating Procedures
- Real (and avoidable) policy horror stories
- Inspection and correction
