Episode 348: The SECRET to Patient Retention

If we’re going to be able to “turn the faucet” on and off for new patients, we must think critically about our challenges and tackle them using innovation! Come along for successful actions to solve patient compliance, patient engagement, company culture and schedule. Learn how to strike the perfect balance of policies and fun!

Episode at a glance:

  • Operate with integrity
  • Be consistent (have policies!)
  • Train your front desk
  • Make it a game
The Physical Therapy Guide to Owning a Practice

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